Privacy Policy

This policy explains how Texan Plumbing Pros handles information provided through this website. It applies to the service request form and to contact made by phone or email.

Information collected

The service request form collects the name, phone number, email address, service address, city, ZIP code, the service requested, a description of the plumbing issue, a preferred contact time, and an optional photo of the issue.

How information is used

Information is used to review the request, contact the customer, schedule service, and complete the requested plumbing work. Information is not sold.

Website measurement and call tracking

This website uses Google Analytics to measure how pages are viewed, such as which pages receive visits. This measurement does not collect names, phone numbers, or form answers.

The website also uses Google Ads call tracking. Visitors who arrive from Google Ads ads may see a Google-provided forwarding phone number instead of our regular number, in the header and on call buttons. When someone calls that forwarding number, Google records that the call came from an ad and how long it lasted. The call itself connects to the same business line. Google receives the page address of the visit and the call details listed above. We use this to measure which ads lead to phone calls and to improve our advertising.

Visitors can use ad settings provided by Google to control ads shown to them based on their activity. Visitors who prefer not to have calls measured can still call our regular number directly.

Consent to contact

Submitting the form indicates consent to be contacted about the request using the phone number or email address provided.

Retention and requests

Records related to service requests and completed work are retained for business purposes. To ask about the information held about you, call (979) 270-3551.

Updates

This policy may be updated as business practices or website features change.